Mystery Shopping

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Mystery Shopping

Improve your Enrollment Process with Mystery Shopping

Mystery shopping allows you to understand your enrollment process and uncover possible areas of friction. You can’t fix what you’re not aware is broken.

Mystery Shopping

Understand the Areas of Friction in Your Enrollment Process

Mystery shopping can be one of the more insightful and actionable projects your university can pursue. Mystery shopping allows you to understand your enrollment process and uncover possible areas of friction. You can’t fix what you’re not aware is broken. 

While it’s important to know what has happened to cause lower than expected enrollments and why– it’s even more important to get insights on how to fix these issues to drive up your enrollment yield and tuition revenue.  Let us help you solve your most pressing enrollment challenges, now.

While we’re a boutique agency, we deliver big results. Our roots are in higher education lead generation and enrollment optimization with initiative strategies to improve yield. We work with private small universities up to Tier 1 large state university systems, and everything in between.